Introduction

Soulwork Technologies Inc. (referred to herein as “Soulwork,” “the Company,” “we,” or “our”) owns the https://dosoulwork.com site (the “Site”) as well as the Subscription Service (as defined below), and hosts the Information (as defined below) uploaded to the Site and Subscription Service. By using this Site or the Subscription Service you are consenting to the collection, use, and disclosure of Information as set forth in this Privacy Policy. If you do not agree to be bound by this Privacy Policy, you may not access or use the Site or the Subscription Service. The Software-as-a-Service (SaaS) Agreement executed between Soulwork Technologies Inc. and the applicable organization or company that contracts with us (the “Operative SaaS Agreement”), if any, is incorporated herein by reference. In the event of a conflict between or among the terms of (1) any agreement(s) between you and Soulwork Technologies Inc., (2) the Operative SaaS Agreement (if any) and (3) this Privacy Policy, the order of priority (as between the foregoing) shall be the SaaS Agreement first, this Privacy Policy second and the agreement(s) between you and Soulwork Technologies Inc. third.

Notice to Subscribers

This privacy policy (“Privacy Policy”) is written for the organization or company that contracts with us (the “subscribing company”) as well as the end users of our Subscription Service (each, a “subscriber”). However, we are not responsible for the privacy or security practices of the subscribing company. End users of the Subscription Service administered by a particular subscribing company should direct privacy inquiries to the network administrator of such subscribing company.

Apart from the Information described below, we do not collect nor do we require that you send us any other information. DO NOT SEND US ANY INFORMATION THAT COULD BE DEEMED NON-PUBLIC INFORMATION (I.E., CONFIDENTIAL INFORMATION, EMPLOYMENT RECORDS, PERSONNEL INFORMATION, ETC.). WE ARE NOT RESPONSIBLE FOR SAFEGUARDING CONFIDENTIAL INFORMATION YOU SEND AND YOU AGREE THAT WE ARE NOT LIABLE, UNDER ANY CIRCUMSTANCES FOR ANY PUBLIC DISCLOSURE OF SUCH INFORMATION.

Subscriber Data

We collect and host the following personally identifiable information (collectively, the “Subscriber Data” or “PII”) uploaded to our enterprise “Soulwork” enterprise work allocation platform (the “Subscription Service”), and may collect additional PII from time to time.

  • Name
  • Email address

We do not delete Subscriber Data unless required by law (e.g., upon receipt of a court order) or if instructed by the subscribing company. We do not alter or monitor the accuracy or sufficiency of Subscriber Data. Subscriber Data will only be used for purposes compatible with providing the Subscription Service to the applicable subscribing company(ies). We will not use Subscriber Data or derive information from it for any advertising or similar commercial purposes.

Usage Data

“Usage Data” is the non-personal information (“NPI”) that we collect based on your usage of the Subscription Service (such as the manner in which you are using the Subscription Service (or functionalities therein), the results of the Subscription Service (such as talent allocation and productivity results), the type of web browser you use, the URL of the previous website you visited, clickstream patterns, your ISP, your operating system and your IP address). We may (directly or through one or more third parties) collect, use and share with third parties the Usage Data to enhance and improve the performance of the Subscription Service (i.e., pursuant to, among other things, third-party analytics tools).

Use of Subcontractors

We may hire subcontractors from time to time to provide services (including, without limitation, the Subscription Service) on our behalf.

Subcontractors will be permitted to use Subscriber Data only for the purpose of allowing them to deliver the services we have retained them to provide. All other use of Subscriber Data will be prohibited.

Disclosure of Data

We will not disclose Subscriber Data outside of our subsidiaries and affiliates except (1) as directed by the subscribing company, (2) as described here or in the Operative SaaS Agreement, or (3) as required by law (or to law enforcement to prevent an emergency).

We reserve the right to disclose Subscriber Data (including PII), Usage Data and NPI (collectively, “Information”) to any successor-in-interest of ours, such as a company that acquires us.

Security

We are committed to helping protect the security of your Information. We use, either internally or through third party providers, appropriate, proven technical and organizational measures designed to protect Information against accidental loss, destruction, or alteration; unauthorized disclosure or access; or unlawful destruction. These security measures include: (1) password encryption, (2) data segmentation as between Soulwork customers, (3) cryptographic protocols that provide authentication and data encryption between servers, machines and applications operating over a network (e.g., Transport Layer Security or “TLS”) and (4) database backups.

Subscriber Data Location

Subscriber Data is stored and processed only in the United States.

Cookies

We use cookies in this Site. The cookie settings on the Site are set to ‘allow all cookies’. If you continue without changing these settings, you consent to the use of cookies – but if you desire, you can change your settings at any time. Note, however, that disabling cookies on your browser will prevent Soulwork from working properly (by, among other things, disabling login session management).

Changes to this Privacy Policy

We reserve the right to modify, add or remove any terms and conditions in this Privacy Policy without prior notice or liability to you. Any changes we make will be effective immediately following posting on the Site or applicable section(s) of the Subscription Service.

How to Contact Us

We welcome your comments. Please contact us at team@dosoulwork.com.